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TERMS & CONDITIONS

About our Flexibility:

Aita Peru Adventures always use all that can be in its hands to resolve a customer’s requirements and we will work our best to accommodate any date-changes for our land-only tours. Please be aware that our All-Inclusive Air Tours are reserved and paid to all third-parties at the time of customer reservation and booking. And we are unlikely to offer date changes, refunds, or credits.

About Payments:

Aita Peru Adventures offer to our customers multiple option for their payments in order to cover their necessities and to be close to our customers.

Our customers are able to pay their trips with us through:

1) PayPal: you must to add 6% for transaction fees and taxes

2) Wire Transfer to our Peruvian account: you must to cover the transaction fees and taxes.

3) Western Union: you must to cover the transaction fees and taxes.

4) Via our payment platform powered by TREKKSOFT.

About Remaining Balance:

If you still have a remaining balance with Aita Peru Adventures at the time that you are travelling, you either can pay it in cash (without ripped notes) or with your credit card or debit card once arrive to Cusco City where is located Aita Peru Adventures main office.

Especially relevant that if you pay with your cards you have to add 5% to cover the transaction fees and taxes, but if you pay in cash you don’t need to cover anything.

About Travel Insurance:

We must recommend you to use a Travel Insurance, because if something can be able happen before your trip with us and you will need to cancel your trip, you will able to get your money refund from the travel insurance companies. We recommend you TRAVELEX or TRAVELGUARD in addition they can cover Trip Cancellation, Interruption, Baggage Loss or Delay, Medical Expenses and more.

About Optional Extra Tours

We are totally able to organize a day tours, one day before the day of the tour or activities, our customers of all inclusive tours don’t need to be worried about book our day tours that are not included on their itinerary in advance because We always have availability and we are ready to make all the arrangements according to the day tour that our customers choose, Aita Peru is a 100% Peruvian company, that means that all the services that we provide are in our hands.

The payment for our day tours can be in cash or with a debit and credit cards.

About Passport & Visas:

Peru is one of the South American countries that don’t have a lot of regulation to receive visitors, you can visit as a tourist for 183 days, a lot of visitors from Europe and America don’t need Visa to enter to Peru just the passport that need to be valid for the time of the visit (better if it can be valid during the next 6 months after the visit)

Please check if your country needs VISA to enter to Peru:

http://www.rree.gob.pe/Documents/REQUERIMIENTOS_DE_VISAS_PARA_CIUDADANOS_EXTRANJERO.pdf

About Flight cancelations or delays:

If you take one of our tours, and your flight to arrive to Peru is delayed or canceled, no worries, you just need to let us know to reschedule your transportations.

WITH one of our all included tours with flights, and your flight to arrive to Peru is delayed or canceled, no worries because our representatives will wait for you, the landing time does not be a matter.

If you take one of our all included tours with flights, and your flight to leave Peru is delayed or canceled, we will try to assist you all the time, all of our customers in their tickets have the mention that they have a connection flight to USA and the airlines will do all the possible to take you on time to the international flights, if the flights will be canceled, we will try to help you with the airlines in order to reschedule your flights home but it won’t be in our hands.